Order Cancellation Policy
This Order Cancellation Policy applies to orders and invoices issued by SAHS in connection with the sale and supply of products to business customers.
Non-Cancellable Orders
All invoices issued by SAHS are non-cancellable.
Customers should review all product details, quantities, part numbers, pricing, and other relevant order information before confirming an order or proceeding with payment.
Where SAHS approves a cancellation request, the cancellation will be subject to a 25% restocking fee, together with any applicable shipping charges.
The 25% restocking fee applies to an approved cancellation and does not create an automatic right for the customer to cancel an order.
Any applicable shipping charges connected with the order or cancellation will be payable in addition to the restocking fee.
Customers are encouraged to raise any questions regarding an order before confirming the purchase.